Before appealing, we would first like to highlight that your vehicle may have been issued with a PCN usually because it was parked against the parking conditions displayed on the car park signs. Date and time stamped digital photographs are also taken of each vehicle showing the parking contravention. These can be be viewed online via our website within 28 days of the parking contravention. This can be done by entering your unique parking charge reference number and registration number.
Disabled badge users:
Please note that the terms and conditions displayed on the property we manage also apply to blue badge holders unless otherwise stated on the car park signs.
Disabled badge holders please refer to:
Appeals may also be considered on the following grounds:
- The PCN was issued contrary to the parking conditions displayed
- A PCN was issued unlawfully
Appeals may be rejected for the following reasons:
- My permit fell down or the wind blew it down
- I am a resident so the rules do not apply to me
- I forgot to display my parking permit
- I work here so the rules do not apply to me
- I am waiting to receive my parking permit
- My permit is in the house
- My permit is in my pocket/bag/wallet
- I have lost my permit
- There was nowhere else to park
- I was only 5 minutes
- I wasn’t the driver
- disabled badge holders are not exempt
- I/We didn’t know a permit was required.
If you have received communication from Debt Recovery Plus (DRP), it is because you have failed to pay the Parking Charge Notice within the given time frame.
Receiving communication from DRP is the final reminder before a court application is made.
We suggest that to prevent further action or further costs being accrued, payment is made to DRP at this stage, to settle the account and to enable the closure of your file.
We do not suggest ignoring the PCN because it will not go away and we give you the earliest opportunity to pay the PCN at its lowest fee available.
Payment is still due either because you have not made the payment, you have not made an appeal or you have made an appeal and it has been rejected.
Please note that if you have tried to enter your vehicle registration and ticket reference number into the appeals portal and it no longer shows any information, it may mean that the file has been passed to DRP or a court application has already been made. (dependent on the date of issue).
You may contact us to confirm the status of the ticket by emailing email@example.com
To make a payment direct to DRP, please contact them on 0208 234 6775 or online using https://debtrecoveryplus.keyivr.co.uk/ in order to make payment and close your file.
If you want to make a payment regarding a court order, please contact us. Once payment is made, we can then inform the court of your payment.
If you wish to proceed in making an appeal, please click on the link below.